Legal Information

Methods of payment

CLIVIS offers various options for paying for your scores – simply choose the most convenient method for you:

If you have a PayPal account you can use it to pay for your purchases, and thus download your score immediately.

Visa or MasterCard.
This is a simple and safe way of making payments: your details are protected from unauthorized access during the transaction. You can also download your purchase immediately with this method.

Bank transfer.
If you choose this method, proceed as follows: once you have placed your order, we will give you an account number for transferring the amount of your purchase; once we have received confirmation of payment, we will notify you by email and you can then download the scores.


As these are direct downloads, it is not possible to return a product once you have bought it. Before confirming payment, make sure that everything in your basket is what you really want.

Protection of Personal Data

All the details of a personal nature that you provide when completing the forms on the CLIVIS website will be recorded on a database which abides by current legislation as established in Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data.

The details of registered users gathered from the form are used for the following purposes:
To deal with queries and requests sent to CLIVIS.
To send emails containing information and special offers.
To analyse users’ data in order to evaluate new trends.

CLIVIS guarantees the privacy and confidentiality of the personal data collected on its website and has adopted the necessary security measures to prevent the loss, alteration and unauthorized access or processing of these data, especially those envisaged by Royal Decree 1720/2007 of 21 December 2007 which approves the Regulation implementing Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data.

CLIVIS will not share, supply or sell these data to third parties unless required to do so by judicial decree, and shall not be responsible for any incidents deriving from hacking or unauthorized access due to users’ own negligence in saving and storing their access codes or passwords to personal data.

The details that users provide on credit cards are recorded directly by the bank making the charge and therefore CLIVIS cannot process or store these details.

All customers who provide their personal details in forms on this website are entitled to exercise their right to access or modify those details in their customer account on the website. If users wish to cancel these data definitely, they may do so by sending this request to CLIVIS by any of the means available.